Private Policy

Privacy Policy

Welcome to CustomMyPrints.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or interact with our services.

1. Information We Collect

When you visit our site or make a purchase, we may collect the following personal information:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely via Shopify's PCI-compliant system)

  • Images or design files you upload for custom products

  • Browsing activity and device information (via cookies and analytics tools)

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Send order updates and design proofs via email

  • Communicate with you about customer service inquiries

  • Improve our website and shopping experience

  • Send marketing emails (only if you opt-in)

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

3. How Your Information Is Protected

Our store is hosted on Shopify Inc., which provides a secure online e-commerce platform. Your data is protected using:

  • SSL encryption for secure transmission

  • PCI DSS compliance for secure payment processing

  • Restricted access to customer data for authorized personnel only

4. Cookies and Tracking Technologies

We use cookies to:

  • Maintain your shopping cart and session

  • Analyze site traffic via tools like Google Analytics

  • Personalize your shopping experience

You may disable cookies in your browser settings, but doing so may limit site functionality.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Correct or update your information

  • Request deletion of your data

  • Withdraw consent for marketing emails at any time

To make any of these requests, contact us at support@custommyprints.com.

6. Third-Party Services

Some third-party services (such as payment gateways and shipping providers) may collect additional data necessary to fulfill your order. These providers have their own privacy policies which govern how your data is handled.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

8. Contact Us

If you have questions or concerns about this policy or your personal data, please contact us:

📧 Email: support@custommyprints.com
🌐 Website: https://custommyprints.com